Teaching Strategies: Incivility in the College Classroom
Broadly defined, classroom incivility is any action that interferes with a harmonious and cooperative learning atmosphere in the classroom. Uncivil student behavior not only disrupts and negatively effects the overall learning environment for students but also contributes to instructors' stress and discontent. The articles in this section describe forms of classroom incivility and ways to reduce disruptive behavior in the college classroom.
UC-Santa Clara’s
Teaching Toolbox: Classroom Civility
http://teaching.ucsc.edu/tips/tips-civility.html
Definitions and resources related to incivility in higher education; includes a section about responding to specific kinds of incivility, including: 1. Annoyances and minor disruptions, 2. Dominating discussion, 3. Aggressive challenging of teacher, and 4. Disputes between students and demeaning comments.
Managing Classroom Conflict (University of North Carolina, 2004)
http://cfe.unc.edu/pdfs/FYC22.pdf
Newsletter from UNC Center for Teaching and Learning addressing classroom conflict. Includes a section about preventing incivility by promoting social cohesion in the classroom.
Wireless in the Classroom: Advice for Faculty (University of Wisconsin- Madison, 2011) http://www.doit.wisc.edu/network/wireless/advice_fac.asp
This link offers helpful advice on setting ground rules and establishing an etiquette for use of laptops in the classroom.
Reducing
Incivility in the University/College Classroom (Morrissette, 2001)
http://www.ucalgary.ca/iejll/morrissette
Incivility in the classroom is offensive, intimidating, or hostile behavior that interferes with students’ ability to learn and with instructors’ ability to teach. This paper identifies factors contributing to uncivil interactions in the classroom and provides practical strategies designed to avoid or diffuse such conflicts.

