Center for Research on Learning and Teaching (CRLT) -- University of Michigan
Teaching Strategies: Classroom Management
Even experienced and well-prepared instructors sometimes find classroom dynamics unpredictable and difficult to manage. This article presents practical ideas to help teachers set guidelines and control disruptive behavior.
Managing
the Classroom and Relating to Students
http://www.schreyerinstitute.psu.edu/pdf/PennStateTeacherII.pdf
Incivility in the College
Classroom
http://www.crlt.umich.edu/Incivility.html